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About Us

Welcome to KPJ Seremban Specialist Hospital


KPJ Seremban Specialist Hospital (KPJ Seremban) is located at Kemayan Square, Seremban with 151 operational beds. It is a private one stop medical and therapeutic centre offering a comprehensive range of medical, surgical and 24-hour emergency services.

Our affiliation with one of the country's best health system provides our patients with access to the most advanced technology and leading edge medicine available.

Other services include Cardiac Intensive Care units, modern and well equipped Operating rooms, nursery and delivery, laboratory and medical investigation, imaging centre and patient education. Our hospital been accredited through the Malaysian Society for Quality in Health (MSQH) and ISO meaning that it's in compliance with standards and "good practices" set by the independent accreditation agency.

Since our beginnings in 2004, we are aware of our responsibilities for the results of our activities. In order to ensure that all levels in the organization are aligned with the culture of delighting our customers and staff by preventing risks and impacts, we have developed a policy. Our commitment to healthcare excellence continues to be our guiding principle. We strive to ensure that the care and services we provide exceed your expectation as a patient, a visitor or even a member of our staff.

We value your input. Upon your discharge, you may receive a satisfaction survey. This is your opportunity to tell us what we did well, and where we could use some improvement. However, if we are not meeting your expectations, please don't hesitate to share your thoughts with the Unit Manager or Head of Services while you are here. We want to make sure you have a positive, nurturing experience and will do our best to correct and shortcomings on the spot.

KPJ Healthcare has developed a corporate logo symbolizing corporate dynamic and shared commitment to the loyalty of one vision and mission for KPJ Healthcare.

Our Objectives
  • To provide a full range of specialist, clinical and support services.
  • To emphasize on work ethics and confidentiality.
  • To provide a safe, secure and conducive environment.
  • To ensure that patients are cared for and serviced by well trained and competent professionals.
  • To motivate staff by ensuring staff satisfaction, their well being and enhancing, career development through education and training.
  • To strive and commit to provide quality par excellence service by continuous improvement in quality assurance programs.
  • To provide continuous improvement in quality assurance programs.
KPJ Healthcare has developed a corporate logo symbolizing corporate dynamic and shared commitment to the loyalty of one vision and mission for KPJ Healthcare.

Vision Statement
The Preferred Healthcare Provider

Mission Statement
Deliver Quality Healthcare Services


Core Values
  • Safety
  • Courtesy
  • Integrity
  • Professionalism & Continuous Improvement

INTEGRATED MANAGEMENT SYSTEM (IMS) POLICY

At KPJ Seremban Specialist Hospital, we are aware of our responsibilities for the results of our activities. In order to ensure that all levels in the organization are aligned with the culture of delighting our customers and staff by preventing risks and impacts, we have developed a policy:

To develop, implement and sustain an integrated management system based on the ISO 9001: 2008, OHSAS 18001 : 2007, ISO 14001:2004, MSQH Accreditation, JCI Accreditation standards and 5S in order to utilize best practices to continually improve our services and Integrated Management System (IMS).

In line with this policy, the management pledges the following strategies:-

  • To ensure that this policy is communicated to all employees within the organization, all persons working under the control and public to enhance customer delight.
  • To provide the framework for setting and reviewing Integrated Management System (IMS) objectives.
  • To allocate appropriate resources in enforcing this policy and to undertake continual improvement.
  • To comply with all applicable laws, regulations and other requirements.
  • To adhere to safety procedures with a commitment to prevent occupational injury and ill health and minimize risk to personnel and other interested parties.
  • To prevent loss and waste through rational use of natural resources such as reducing, recycling, reusing proper waste segregation.
  • Includes a commitment to continual improvement and to prevent pollution and contamination, and reduce waste arising from our activities by providing the required resources.
  • To continuously maintain a high standard of 5S (tools for good housekeeping) practices at our workplace through teamwork and self-discipline.
  • To create a safe and conducive environment through a continual practicing of cleanliness and tidiness at workplace, There by contribute outstanding services to customers in the organization
  • Policy to be reviewed periodically to ensure that it remains relevant and appropriate to the organization.
  • Is appropriate to nature, scale and environmental impacts of its activities products and services
Objectives

a) OCCUPATIONAL SAFETY & HEALTH
The Management & Staff of KPJ Seremban Specialist Hospital are fully committed towards achieving the following Occupational Safety & Health.
  • Towards ZERO Occupational Near Miss
  • Towards ZERO Occupational Incidents.
  • Towards ZERO Occupational work related illness.

b) ENVIRONMENTAL
  • To reduce the usage of A4 paper 5% by Dec 2014
  • To reduce hospital electricity consumption by 3% by Dec 2014
  • To ensure 100% participation from services in 3R Program

c) 5S
Hospital policies, vision, mission and core values are made known to the hospital population via in house talks, meetings, screen saver and poster display.

Interested Parties of KPJ Seremban include:

  • Customers
  • Holding Companies
  • Shareholders
  • Applicable Statutory Regulatory Bodies
  • Suppliers
  • Board of Directors
  • Ministry of Health
  • Community
  • Staff